Lucency Connect

Never miss a call again

Lucency Connect uses AI to answer your calls naturally, understand what callers need, and take the right next step, whether that's scheduling an appointment, passing along a message, or escalating something urgent. To your customers, if feels like talking to a real person. To you, it means fewer missed opportunities and less stress.

How It Works

Technical support concept, business person touching helpdesk icon on screen, hotline assistance service available by phone, chat, email or online to solve incident with computer software, smartphone

Step 1 - Answer The Call

Lucency Connect answers every missed call in a natural, professional voice.

Support Contact us Customer hotline. Business Technology Service Concept

Step 2 - Understand

It listens to what the caller needs and asks the right follow-up questions.

Time management concepts. Calendar on a virtual screen. Businessmen manage time for effective work. Create an appointment, action plans, highlight reminders, and a meeting agenda on the calendar.

Step 3 - Act

Based on your rules, Lucency Connect schedules appointments, takes messages, or escalates urgent issues.

Who Lucency Connect Is For

  • Home and small businesses
  • Medical and wellness offices
  • Legal and professional services
  • Growing small and midsize businesses

    If you rely on incoming calls, Lucency Connect can help.

Getting Started is Simple

Steps:
1. We learn how your business handles calls.
2. We configure Lucency Connect to your rules.
3. We test everything together before going live.

No surprises. No disruption.